Q: What does the website migration service involve? Will my website be secure?
A: The website migration service that we are offering is free of cost (within a certain limit). We will migrate your web site(s) to our high–end cloud hosting platform without you needing to do anything. We know from experience that switching hosting providers can result in lost information and unnecessary network downtime. That’s the reason why we’ll perform all that for you for free!We have competent administrators whose sole task is to make certain that your web site functions exactly as it did on your former web hosting platform. Our administrators are well–versed in migrating custom–built web sites, as well as web sites that are based on popular web applications like WordPress and Joomla™.
Q: Just how long will the website migration process take?
A: There are lots of factors to consider – the total number of files, the physical size of the database, the complexity of the website itself and the present workload of our web site migration experts, etc. That being said, we do our best to carry out all web site migrations in a 48–hour window. Less sizeable websites are transferred much faster – typically within 24 hours.
Q: What data will I be required to give to your Website Migration Department?
A: We’ll need the login details for your current hosting provider’s Control Panel and the web site’s name (domain name).
Q: You will access sensitive data. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my site?
A: While we move your website, it will be available both in your hosting account with us and in your account with your old web hosting provider. Once the transfer is complete, we will ensure that everything is working properly and that the integrity of your web content is not compromised prior to notifying you that the migration is completed. Then we’ll explain to you how to transfer the domain over to your hosting account with us and how to modify your DNS settings.
Q: Will my current hosting provider need to provide any info/help?
A: While we move your website content, your hosting provider will not be aware of the migration at all. We won’t get in touch with them in any way.
Q: Does it make any difference what platform my current provider is using?
A: Yup. We support all traditional Linux–based hosting platforms. We don’t support Windows–driven hosting platforms, because we do not offer Windows hosting solutions ourselves.Furthermore, we do not support proprietary web site creation and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.