1 hour ticket response
Prompt assistance is our leading concern and this is the reason why we have a team of skillful technical support engineers who are eager to provide a prompt answer to any question that you could have. Just open your helpdesk ticket from the Web Control Panel and we will respond within 1 hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute customer support ticket response time.
A Top–Quality Tech Support Service
We’ve got a team of web hosting support experts who are prepared to answer all your questions anytime you are in need of support. Almost all our help desk support team members have several years of experience in the shared web hosting plans business, which means that you can always depend on quick and appropriate answers to your inquiries.
A User–Friendly Help Center Section
To help you get a quick hint on how you can use a certain service, we have included a really intuitive Help Center section in your Web Control Panel. You can search through a big selection of web hosting account management articles and website management articles, consult the F.A.Q. library or watch our how–to video tutorials.