One of the typical reasons to get a server of your own is the fact that you will have 100 % control over the software environment and you could install anything you'd like. This will enable you to run apps which need certain software to be present on the server, which isn't possible with a shared hosting server where you could install software only in the account, but not on a root level. If you are not very familiar with this sort of matters, however, you might come across complications as managing a hosting server of your own differs from managing a standard shared website hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, hence our admins can easily handle a variety of tasks which should be done or can resolve a variety of problems that you might come across.
Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all VPS server plans which we offer and you'll be able to add it either during the signup or at any time after through your billing Control Panel. It includes one hour of custom work on your server, so our administrators can easily help you with software installation or setup. They could also troubleshoot any piece of software you have already installed if it does not work correctly, so you will not have to waste time to determine what's wrong as they can assist you in a very quick and skilled manner. Since this is a one-time upgrade, you can get it just if you need it and if a particular task takes a shorter period, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is effective in case you cannot do something on your own or if you have our Managed Services upgrade, but the half an hour of custom work it includes are not enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any one of the dedicated web hosting plans that we offer at any time that you need it. In the event that you need any custom work from our administrators right after your server is set up, you may acquire the upgrade during the hosting server signup process, or when you need something to be performed afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service includes 60 minutes work from our admins on your server, so if you experience any difficulties to install a third-party piece of software or some application gives errors and doesn't work the way it ought to, our professionals can assist you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is perfect if you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it features.